Emergency Preparations

Since you’re reading this page, being prepared for a disaster is probably as important to you as it is to us. Our facilities are prepared to weather even exceptional conditions. In addition, we offer an enhanced service that allows your account to be handled from multiple locations in other parts of the country.

Our on-site preparations include:

  • Elevated non-flooding site
  • Backup generator and full-time UPS
  • Spare equipment
  • Redundant phone and internet service
  • On-site shower and kitchen

For the ultimate in reliability, our Emergency Business Continuity Plan provides the assurance of having multiple locations that are able to handle your account. In the unlikely event that our facilities are inoperative, answering service will continue uninterrupted. It’s another way of helping give you peace of mind.

Contact Us to let our quality work for you, giving you peace of mind daily.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

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Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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