Small Business Phone Answering Service for Companies in Tampa, Miami, Orlando, and Beyond

If you’re searching for a small business phone answering service, look no further than Answer Excellence. For more than 25 years, we have helped small businesses across Florida and elsewhere throughout the nation streamline their communication processes. At Answer Excellence, we don’t believe in using a “cookie-cutter” template when designing a communication solution for small businesses. In fact, we take the time necessary to get to know all of the ins and outs of your business and customize an answering service that will be perfect for your specific needs. After all, no two businesses are the same, and the same should be true of answering services.small business phone answering service
Our commitment to creating unique and specialized answering services, combined with our industry-leading technology and highly trained operators, has helped us win the coveted Association of Teleservices International (ATSI) Award of Excellence for the past eight years and counting. This means that we have demonstrated the highest level of proficiency with regards to a number of important answering service criteria, including:

  • Operator guidance
  • Verification of telephone numbers
  • Spelling of names
  • Accuracy of answer phrase
  • Grammar
  • Knowledge
  • And more

So, whether you’re in the market for an automated answering service to help answer after-hour calls for your start up IT company, or you’re in need of live operators to help with call overflow at your law office, Answer Excellence has the communication solutions you need.
For more information about our small business phone answering service, please contact Answer Excellence today. We proudly serve companies in Tampa, Orlando, Miami, and all other major metropolitan areas across the country.

“Answer Excellence was the only company we could find who was able to provide the service that we require. We have been very pleased.”

We Can Streamline Your Communications & Help Grow Your Business
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Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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