Small Business Phone Answering for Tampa, Miami, Orlando, and All Other Major Metropolitan Areas in the United States

If you’re searching for a phone answering service for your small business, look no further than Answer Excellence. Since our founding in 1986, we have been helping small business across the country streamline their communication problems. We take the utmost pride in working with small businesses to understand their specific needs and come up with an answering service that ensures their customers never feel undervalued and get the information they’re looking for, whenever they need it. No matter which answering service you ultimately decide on – from an automated messaging system to 24/7 live operators to a combination of the two – you can expect nothing less than excellence with regards to speed, reliability, and accuracy.
At Answer Excellence, our highly trained operators will:small business phone answering

  • Always adhere to your specific guidelines
  • Forward your messages promptly
  • Be courteous and say “please” and “thank you”
  • Use proper pronunciation
  • Perform accurate call routing
  • Confirm the spelling of names and addresses
  • Make sure your calls are accurately routed
  • Strive for the all-important “wow” factor

When we tailor an answering service for your small business, we make it our mission to learn all of the ins and outs of your company. Our operators become extensions of your business and, in fact, they’re required to pass an examination about your business before they begin answering your calls. So, you can rest assured that our team members will have the knowledge and skill necessary to represent your business in the best possible light.
To learn more about our small business phone answering service, please call or e-mail Answer Excellence today. We happily serve small businesses in Tampa, Orlando, Miami, and every other city in America.

“Answer Excellence was the only company we could find who was able to provide the service that we require. We have been very pleased.”

We Can Streamline Your Communications & Help Grow Your Business
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Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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