Telephone Call Answering Solutions for Tampa, St Petersburg, Orlando, Clearwater & Other Cities in Florida and Across the Nation
For more than 25 years, Answer Excellence has provided expert telephone call answering services to businesses from a wide range of industries. From medical facilities to HVAC companies, realtors to online merchants, and more, Answer Excellence has the highly-trained staff and state-of-the-art technology necessary to improve your company’s processes and efficiency, providing an excellent return on your investment.
COMBINE OUR SERVICES FOR THE ULTIMATE COMMUNICATION SOLUTION
With a combination of our automated and live telephone call answering service, you can reap the benefits of a truly robust solution that is perfectly tailored to your unique needs. Our combination telephone call answering service can operate 24 hours a day, 7 days a week, and will help solve your problems associated with call answering, call routing, and message delivery. For example, all incoming calls can be greeted with an automated message that outline essential information, such as emergency contacts, location, office hours, and directions to leave a message if it is a non-emergency situation. However, a stand-by live operator will always be available for special circumstances.
At Answer Excellence, we have been honored to receive the prestigious Association of Teleservices International (ATSI) Award of Excellence for the past seven years and counting. This award is given to the answering company that has demonstrated the highest possible scores on a rigid set of criteria, including:
• Accuracy of answer phrase
• Operator guidance
• Spelling of names
• Verification of telephone number
• And more
If you would like to learn more about our award-winning telephone call answering services, please call or e-mail Answer Excellence today. We serve businesses in Tampa, Lakeland, Orlando, St Petersburg, and all other major metropolitan areas in Florida and throughout the rest of the United States.