A Virtual Answering Service for Tampa, Clearwater, Orlando, St Petersburg, and All Other Major Metropolitan Areas in the United States from Answer Excellence

At Answer Excellence, our virtual answering service can help your business function like a Fortune 500 Company. That’s because, as part of our virtual answering service, our remote receptionist performs all of the duties of a top executive’s assistant, but never takes a day off. That’s right, no sick days, no vacations, no personal time off, not even bathroom breaks! Our remote receptionist can be set up to work 24/7/365, greeting your callers with a chosen welcome statement and then offering to transfer the call to you. If you’re unavailable, your new favorite employee can take a message or transfer the call directly to your voicemail. After the caller leaves a voicemail, you will be sent an e-mail or text with the message transcribed.virtual answering service
AUTOMATED ANSWERING SERVICES FROM ANSWER EXCELLENCE NEVER STOP WORKING FOR YOU
In addition to our remote receptionist, we offer many other automated answering solutions as part of our virtual answering service. Here are some of the many highlights of our automated answering services:

  • Error-free performance
  • Live operators always standing by for emergency situations
  • Smart call routing, including a schedule and list of alternate phone numbers
  • Voicemail delivery by e-mail with audio file attachment for maximum convenience
  • Fax capability sent with an image file attachment
  • Customized packages featuring a combination of our automated and live answering services, if needed
  • Constant in-house performance monitoring conducted to ensure our automated service is performing at the highest level
  • And many more

To learn more about our virtual answering service or any of the other available call center solutions we offer, such as our phone messaging service, please call or e-mail Answer Excellence today. We proudly serve businesses in Tampa, Orlando, Lakeland, Clearwater, St Petersburg, and all other cities nationwide.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
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Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

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“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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